I absolutely love this mini split. The design looks clean and modern, and it feels very well built right out of the box. One thing I really appreciate is that it includes a 14 gauge wire, which is noticeably thicker and more confidence-inspiring compared to another mini split I own that uses a 16 gauge wire. That alone gave me peace of mind during installation. I installed this unit in my garage and performance has been excellent so far. It heats up very fast and cools down just as quickly. The installation process itself was straightforward. The part that took the longest was running a dedicated line from my breaker panel, but that was expected. I was lucky that my run was not too long, though drilling through studs and patching afterward did take some time. The actual unit installation was simple and smooth. The included remote is really nice, and I appreciated that batteries were already included. It is a small detail but a thoughtful one. I mounted the outdoor condenser above my garage door. Keep in mind that outdoor wall mounts are not included. If you plan to wall mount the condenser, I highly recommend buying an outdoor condenser drain line to divert water away from doors or walkways. I also plan to add an outdoor outlet cover for the hoses to keep everything protected and give it a cleaner finish. Overall, this unit looks great, works incredibly well, and feels like a quality product. I am very happy with it and would absolutely recommend it if you are considering a mini split for your space. • Heats up and cools down very fast • Beautiful, clean design • Includes thicker 14 gauge wire • Straightforward installation • Remote includes batteries • Quiet and efficient operation • Outdoor wall mount and drain line not included